Virgin Media has launched a Wi-Fi Guarantee to ensure a seamless internet connection and minimum speeds of 30Mb for customers in every room of their homes, including areas that were previously Wi-Fi black spots.
The internet service provider's new Smart Wi-Fi pods connect with the cloud to understand how each household uses Wi-Fi and allow for the network to adapt to create the best conditions for working, gaming and streaming where you want.
The Wi-Fi Guarantee includes a Smart Wi-Fi Pod, plus up to two additional pods and a technician visit if needed, to ensure minimum speeds of 30Mb in every room for an additional €5 per month. If black spots, persist, Virgin Media guarantees a €50 credit.
The Smart Wi-Fi Pods work together with the Virgin Media Hub to create a "Wi-Fi bubble" that covers the entire home, eliminating black spots in the process, and the two also work together to automatically change settings to manage interference, ensuring a fast and reliable connection.
"Fast and reliable broadband is a priority for our customers and Virgin Media,' Orla Kelly, Virgin Media proposition and CVP manager, said. "Our Wi-Fi Guarantee is just another demonstration of our dedication and commitment to that.
“Blackspots, in those hard-to-reach places, like a new home office in the attic, are a real source of frustration for many households, but Virgin Media is committed to eliminating them and thanks to our Smart Wi-Fi Pods, we can make working, gaming, or simply browsing seamless.
“No more running cables across the landing or sitting on the stairs to get a signal for your Zoom call, Virgin Media’s Wi-Fi Guarantee gets Wi-Fi everywhere in your house, so you don’t have to”
Virgin Media home broadband customers can now ask to trial the service on their home network.