Customer service technology Concentrix has announced 50 remote working roles in Ireland, adding to the 4,300 people the company employs at its offices in Dublin, Belfast and Derry.
Nasdaq-listed Concentrix provides customer experience solutions and technology to clients, including 95 Fortune 500 companies, across the tech, retail, financial services, healthcare, media, automative and energy industries.
Concentrix operates in more than 40 countries across six continents and employs a global workforce of 270,000, and while the roles being filled in Ireland are remote, the company has chosen to focus recruitment in Donegal due to its proximity to its site at the Ulster Science & Technology Park in Derry.
"We see great potential in the Donegal region. With 160,000 residents and a rich pool of talented, well-educated people who we hope will want to come and join an award-winning international company like Concentrix, we are very excited about moving into Donegal and bringing new flexible employment opportunities to the county," Sarah McKay, vice president of service delivery for Concentrix, said.
"We are committed to setting ourselves apart as a great employer who truly cares about its staff and the local community, and we are really looking forward to welcoming new, passionate and talented people in Donegal to the Concentrix family over the coming months," Philip Cassidy, executive vice president at Concentrix, said.
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The company has already begun recruitment, and Tánaiste and Minister for Enterprise, Trade and Employment Leo Varadkar welcomed the announcement, and in particular the remote nature of the positions on offer.
"I’m happy that Concentrix is expanding their footprint here. The recruitment for these 50 new jobs, will initially target Donegal, demonstrating the county’s attractiveness as a location for investment," he said.
"I’m particularly pleased to hear of the flexible nature of these jobs with opportunities to work from home. Remote working will be a permanent part of life in Ireland after the pandemic, and it’s great to see Concentrix embrace this shift. I wish the company well for the future, I’m sure you will be very happy in Donegal."
IDA Ireland CEO Martin Shanahan added: “This decision by Concentrix to expand its Irish operations and offer remote working opportunities is very welcome news and demonstrates IDA Ireland’s continued commitment to winning jobs and investment for regional locations. I wish Concentrix every success.”
(Pic: Getty Images)
