International shipping service worldBOX.ie is only 12 months old but is already creating a stir in the parcel sector, as well as changing customers’ expectations of what they can expect from an international shipping service.

worldBOX.ie supplies a free box, free delivery of it to your workplace or home and a free collection service too. The company can ship your goods to addresses in Ireland, as
well as to 220 countries worldwide. Box shipments are pre-priced, depending on size and destination. There are no hidden charges and the contents are insured against loss or damage.
In effect, worldBOX.ie brings the shipping office to your desk, home or hotel. It is also flexible regarding time, with collections and deliveries from 9am to 9pm, six days a week. The service is principally targeted at businesses that ship small volumes and consumers.

Addressing 'Pain Points'

With an extensive background in IT and logistics, worldBOX.ie CEO Bernadette Kinsella created the firm to plug a gap in the market. As she saw it, large-volume shippers were well served, while lower volume shippers were taken for granted and offered low service levels. By recognising and addressing customers’ ‘pain points’, Kinsella effectively designed a service around their requirements.

“It has been a really exciting year,” says Kinsella. “Getting a startup off the ground is a lotof hard work but great fun. One of the most satisfying aspects of the journey is the positive feedback we are getting from customers. Being a startup with limited budgets, we rely hugely on referrals and repeat customers. The worldBOX.ie brand is all about community, and connecting people and businesses.” She adds: “Too many businesses take their customers for granted and only broadcast at them, while worldBOX.ie thrives on two-way conversations with our clients. When asked, customers are very willing to comment on the services and suggest tweaks that make it better.”

Case Study

3:rock is a typical customer solution that worldBOX thrives on. The Dublin-based business specialises in corporate and commercial signage and branding and has an office in the UK. John O’Reilly, Managing Director, says that he likes to know the cost of shipping upfront when dealing with a parcel firm. “worldBOX boxes are pre-priced so there are no surprises and no hidden costs,” O’Reilly explains.

In Association with

“I use worldBOX because I don’t have to worry about the cost of post or couriers. The company sends me the size of boxes I need, collects my box of samples and ships them across the UK and USA, with one set charge. I know my samples are safe and will reach my clients no matter how far I ship them. I would recommend worldBOX to any business that has a volume of goods which it ships by courier or post.”

Online Tracking

There are four box sizes: Pillow bag (2kg), Small (5kg), Medium (10kg) and Large (20kg). Delivery time is typically two business working days, subject to customs clearance. Users of worldBOX.ie’s delivery service can also track their parcel’s progress through the company’s website.

How It Works

+ Order your free worldBOX. Choose the box size and overseas destination and pay the carriage cost online.
+ Fill your worldBOX and book a convenient collection time, including weekends.
+ Your worldBOX is collected and delivered to your overseas address.

For more information on worldBOX.ie’s services, prices and delivery destinations, visit worldbox.ie or call (01) 884 9590.

worldBox.ie founder Bernadette Kinsella with John O’Reilly, Managing Director of 3:rock