Microsoft business technology consultancy Storm Technology has future-proofed Trinity College Dublin's internal communications as part of a digital transformation deal.
Storm Technology rolled out a new staff intranet, and leveraged Microsoft's SharePoint collaboration software, which was already in use on campus, to implement a one-stop knowledge centre and communications hub to address the needs of university staff.
Trinity's staff of 3,500 members now have instant access to the resources they need on a day-to-day basis, including news, events, job listings, health and safety information, and learning and development resources.
The college's communications team can also improve engagement and reach using the platform that automatically pulls content from social media channels and allows staff to interact with posts, while anonymising data to protect employee privacy.
Internal communications processes have also been streamlined to minimise the impact on Trinity's IT resources, and two-way communication has been enabled through a centralised channel.
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The system can be managed by the in-house communications team, reducing the need for ongoing third-party support and associated costs.
Mike Lillis, chief commercial officer at Storm Technology, said: “By digitally transforming the way Trinity staff share, publish and access information, we are driving success for the organisation.
"This is both enhancing how they work today and will enable them to scale and maximise value for the future. In turn, this helps Trinity to deliver educational support to thousands of students and remain a leader in its field.”
Sally-Anne Fisher, deputy director of public affairs and communications at Trinity, said: “Our aim was to create a community for staff and modernise our methods of communication, moving from the dependence on internal emails to a hub where people can easily interact, collaborate, and innovate.
"By transforming the employee experience, we are improving not just their working lives but how we operate as an educational establishment.
“Our decision to partner with Storm was an easy decision, given their experience and expertise in intranet design and user experience. It has also been key to project success.
"We were impressed by the professionalism of the entire team – a team which looked beyond the technical implementation, providing us with tips and advice to support roll-out and system adoption, this was really appreciated and added to the overall positive experience.”
Galway-based Storm Technology recorded a profit before tax of €243,000 in 2020, the last year for which accounts are available, from turnover of €13m.
While revenue rose by close to €3m year-on-year, higher expenses and amortisation of financial assets reduced profitability. The company has net assets of €1.8m.
Staff numbers came to 93 staff between 77 employees in software development and 16 management and administration, and payroll totalled nearly €7m. Director remuneration was €329,000.
Photo: Mike Lillis.
