New research published by recruitment firm Hays Ireland, reveals that while 80% of Irish employees are eager to participate in upskilling or reskilling programs to adopt AI technologies in the workplace, only 16% have received any relevant training or support from their employers.

Despite this enthusiasm, 73% of Irish employees report they are not currently using AI tools or technology in their roles, largely due to a lack of understanding and workplace training.

Notably, 88% of organisations polled say they have not prohibited the use of AI in the workplace, yet a significant gap in training persists.

According to the Hays Ireland Salary & Recruiting Trends Guide 2025, hesitance to embrace AI technologies largely comes from insufficient understanding, training, and support in the workplace.

Meanwhile, 53% of employers state their organisations don’t provide training or support for AI use.

Both Irish employers and employees recognise the potential benefits of AI, such as boosting creativity and idea generation, improving productivity and efficiency, and supporting data analysis and decision-making. 

However, while 62% of organisations plan to allow employees to use AI tools in the future with monitored usage, just 8% plan to permit unmonitored use, highlighting ongoing concerns about privacy and accountability.

Managing Director of Hays Ireland, Maureen Lynch, says: "The report underscores the clear need for organisations to close the gap between employee interest in AI and employer-led action.

“Allowing employees to engage with AI without the proper tools and skills can lead to risks such as underutilisation or potential misuse of these innovative technologies and tools.

“By prioritising structured upskilling programs, employers can empower their teams to leverage AI’s full potential.

“This approach not only mitigates risks but also drives efficiency and productivity, ensuring that Irish business and professionals thrive in today’s evolving technological landscape."