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Cutting Out The Car Rental Queue

/ 30th March 2016 /
Ed McKenna

National Car Rental’s priority service has been extended to 25 airports throughout Europe with the intention of speeding up service for frequent customers arriving at key destinations.

The car hire company’s priority service is available to members of the Emerald Club, National Car Rental’s loyalty programme for frequent travellers. Members can use this new service to bypass the rental counter entirely and instead go directly to a booth in the car park. There they will have a choice of two vehicles in their reserved car class. They simply show their credit card and driving licence, sign the contract and drive away.

Emerald Club members can use the service by including their member number on their reservation. They then receive an email alert detailing where to go and how to bypass the rental counter at the airport.

Rob Ingram of National Car Rental said: “Priority Service allows frequent business travellers to receive exactly the kind of service they want — fast, smooth and hassle-free, with no time spent waiting in queues at the rental counter. They now simply head to the car park, sign the contract, get their keys and drive away.

“We’ve built this service because National Car Rental is a brand favoured by frequent business travellers and they don’t need to be walked through the rental process. For these customers, exceptional service means using technology to streamline and shorten how long it takes them to get their car.”

In Association with

The service is now available at airports in Dublin, Belfast International, Birmingham, Edinburgh, Glasgow, London Heathrow, Manchester, Southampton, Stansted, Bordeaux, Marseille, Nice, Orly, Paris CDG, Toulouse, Alicante, Barcelona, Madrid, Mallorca Palma, Valencia, Dusseldorf, Frankfurt, Rome Fiumicino, Amsterdam, Lisbon, Luxembourg, Brussels, Geneva and Basel.

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