eir Business is to provide the courier delivery company Nightline with connectivity and tablet solutions, allowing Nightline’s customers to precisely track their delivery using its Parcel Pilot service.

The deal, worth €200,000 over a two year period, enables the feeding of accurate information between couriers and customers, improving the speed of delivery and the overall customer experience, according to Nightline.

The initial roll out of mobile tablet connectivity covered 100 devices over the 2014 Christmas period and has since been extended to 450 of Nightline’s van drivers. Nightline experienced 20% growth year on year during the 2014 Christmas period and delivered more than two million parcels to homes and businesses across Ireland.

Using eircom’s 4G connectivity and an app developed by Irish start-up xPreso, Nightline’s couriers can communicate delivery times to customers through tablets in their vans.

The app also allows drivers to access maps, eircodes and delivery locations accurately through the one device. Nightline’s customers can track their delivery through precise alerts and reroute it to another location if necessary.

In Association with

eir Business Managing Director Bill Archer (left) and with Nightline CEO John Tuohy