Broadband operator SIRO is offering a new service aimed at ensuring that buyers can access a fibre broadband service at their new home from the day they move in.

Traditionally, buyers of new homes may experience a wait time of several days or even weeks before their broadband service is installed and up and running.

"This can be extremely frustrating for those moving into a new home who find themselves dependent on reliable connectivity to undertake a wide range of essential activities for themselves and wider family," SIRO said.

"Increasingly, new home buyers or their tenants are seeking a functioning broadband service live at their new home from the first day they move in.

"Activities such as working from home; using connected home devices such as house alarms, doorbell or remote access services like a smart thermostat; and connectivity for mobile, TV or gaming have all expanded this need," it continued.

The company said its new service will "allow home buyers to pre-order their broadband service so that it is ready to go before their boxes are even unpacked."

As part of the service "new home buyers or their tenants can log onto a dedicated webpage on SIRO’s website, find their new development and their individual home and then pre-order a 100% fibre broadband service in advance of moving in."

SIRO said its own research showed access to broadband was a key consideration for home buyers, ranking higher than even a parking spot or garden for respondents.

Ronan Whelan, chief commercial officer, of SIRO, said: “There is so much to consider and deal with when buying and or moving into a new home. It’s a stressful time!

"Getting utilities in place, particularly broadband, are an essential part of making a house a home. SIRO’s new service aims to ensure that the process of getting a broadband connection live is seamless.

“Being attuned to customer needs is a key reason for SIRO’s success over the last decade.

"Over that time and even more so since working from home became mainstream, has been the need for home buyers to have a broadband service available as quickly as possible.

"We’ve listened to both consumers and developers on this issue and our new service is a response to this overwhelming demand,” added MWhelan.

Keith Duffy, managing director of DNG Duffy in Dundalk, noted that: “Some homebuyers – particularly first-time buyers and those working from home – like to confirm broadband availability early in the sales process so they can plan ahead.

“SIRO’s new webpage is a real advantage, allowing buyers to check service availability in their area and even pre-order broadband, helping them get ahead before moving in.

“While some expect broadband to be ready on day one, it can be something they overlook, so the pre-order option is especially useful.

"Feedback from those who have used it has been very positive, with customers noting quick turnaround times and being highly satisfied with the service."

Photo: Marianne Murphy, Head Of Marketing at SIRO, and SIRO Chief Commercial Officer Ronan Whelan. (Pic: Supplied)