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With 3Connect, your business can benefit from the features of Unified Communications that were previously only attainable by large Enterprises, explains Padraig Sheerin (pictured) of Three.
The mobility demands of modern businesses mean that companies are continually upgrading their IT and telephone infrastructure to remain connected to their customers in an effective and professional way. The enhanced features and functionality, traditionally only afforded to large enterprises, can now be utilised by companies of any size, with just one requirement: an internet connection.
Whether employees are working at home, on the road or across a number of different offices, or even when travelling abroad, 3Connect brings the desk phone, mobile and underlying connectivity together so a customer call is never missed.
Friendly Web Interface
At Three, we knew our customers were looking for an office voice solution to complement their existing connectivity and mobile offerings. Previously they would have had to rely on external companies to support and maintain expensive phone management systems. 3Connect allows customers to simply control their own telephone estate, design their own call flows dynamically, via a simple user friendly web interface, and operate on their mobile phone with the same features as if they were in the office.
3Connect offers businesses the functionality of a high-end communications system without having the high cost of hardware. Three also looks after maintenance and upgrades automatically. All features are factored into a simple monthly charge per user, including voicemail to email functionality, call conferencing, call recording and reporting. As all calls can be routed, managed and logged, companies lessen the chance of lost business.
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Interface Differentiator
The 3Connect call flow design interface is a real differentiator in the marketplace. Using the drag-and-drop interface, our customers can easily create call flows in minutes. They can set up time-of-day call routing, internal and external extensions and even pick personalised on-hold music. It has already cut costs and increased efficiencies for a huge number of Three’s customers.
Companies of any size can now avail of a feature rich voice solution previously only afforded to larger enterprises. 3Connect has the flexibility to grow as your business grows, offering a professional service for a minimal monthly cost, ensuring you never miss a key call from a customer.
• For more information call 1800 200 002 or visit three.ie/business
• Padraig Sheerin (pictured) is Head of SME at Three.
