Subscribe

Aer Lingus Passengers Will Need VeriFLY App

/ 5th November 2021 /
Ed McKenna

Aer Lingus has made a deal with biometrics company Daon to continue using its VeriFLY app, now trialled and in use on the airline’s network.

The app allows flyers to upload and receive approval of their travel documentation at home before travelling to the airport, something particularly helpful given the new travel requirements for entry into the US. 

By using VeriFLY, Aer Lingus customers will be able to check in online and go straight to bag drop or boarding gate and avoid any check-in queues.

Aer Lingus started trialling VeriFLY in April 2021 and the airline is now using the app on the majority of its operations, including flights to and from Europe, from UK to Ireland, UK to and from Barbados and on transatlantic routes to and from the US.

Obtainable for mobile devices from the usual online sources, the app allows the flyer to upload all travel documentation, including vaccination records and negative Covid-19 results, required for the trip.

In Association with

Chief operations officer Peter O’Neill said: “With travel to the US opening up on November 8, and more people planning trips abroad to reconnect with family, friends and colleagues we want to make the experience as seamless as possible. VeriFLY is key to this, as it ensures our customers are confident that they are complying with their destination’s Covid related travel requirements before they leave home. 

“While there are new and varied rules for different countries, the use of the app means customers can very easily upload their travel documents and have them checked and approved before they fly."

Documentation Verfication

Aer Lingus customers travelling to the US will be able to check in online only after they have verified their documentation using VeriFLY. At the airport, customers travelling to the USA will show their boarding pass to the Aer Lingus agents at the boarding gate.

At present, customers traveling within Europe will show their VeriFLY 'green tick' and boarding pass to agents at the boarding. Customers can then avail of a prioritised VeriFLY boarding process which minimises queueing.

Customers who are vaccinated and are not US citizens must do the following before they travel to the airport:

  • Download the VeriFLY app for Apple or Android device
  • Upload the following documentation to VeriFLY, to allow for online check-in
    1. An approved Covid vaccine Cert *
    2. A Covid test** completed 3 days in advance of travel
    3. Attestation (Self-Declaration) form (section 1 and section 2).
  • Complete the Contact Tracing Form and receive email confirmation (that will be checked at the boarding gate)
  • Complete online ESTA and APIS
  • Make sure their passport is valid for 6+ months
  • Arrive at the airport three hours before your flight

Customers who are vaccinated US citizens must to the following before they travel:

  • Download the VeriFLY app for Apple or Android device
  • Upload the following documentation to VeriFLY, to allow for online check-in
    1. An approved Covid vaccine Cert *
    2. A Covid test** completed 3 days in advance if vaccinated, 1 day if unvaccinated
    3. Attestation (Self-Declaration) Form (part 1 only)
  • Complete a Contact Tracing Form and receive email confirmation (that will be checked at the boarding gate)
  • Complete online ESTA and APIS
  • Make sure their passport is valid for 6+ months
  • Arrive at the airport three hours before your flight

At the moment, non-vaccinated US travellers cannot use VeriFLY to validate their travel documentation and must do the process manually at the airport.  This will be available in the coming weeks, according to the airline.

If customers chose not to use VeriFLY, they cannot check-in online.

They must bring all of the correct travel documentation / digital forms to our check-in agents who will manually check all documentation and ask the customer to complete the Attestation (Self-Declaration) form before they can be issued a boarding card.

Aer Lingus advises that US passengers should always bring  original documents as well as they might require them at their  destination.

*Detail regarding vaccine requirements can be found here

**Detail regarding admissible testing can be found here

Sign up to The Business Plus Panel to help shape the business decisions of tomorrow and win vouchers for your opinions! 
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram